Dahan Entertainment
Your Gateway to Exciting Online Casino Gaming
Dive into Dahan Entertainment for top-notch online gaming with cutting-edge games and seamless integration, ensuring a thrilling casino experience
Dahan Entertainment
Your Gateway to Exciting Online Casino Gaming
Dive into Dahan Entertainment for top-notch online gaming with cutting-edge games and seamless integration, ensuring a thrilling casino experience
Dahan Entertainment
Your Gateway to Exciting Online Casino Gaming
Dive into Dahan Entertainment for top-notch online gaming with cutting-edge games and seamless integration, ensuring a thrilling casino experience
Dahan Entertainment
Your Gateway to Exciting Online Casino Gaming
Dive into Dahan Entertainment for top-notch online gaming with cutting-edge games and seamless integration, ensuring a thrilling casino experience
About Dahan Entertaiment
Dahan Entertainment is Dahan Entertainment Limited's online entertainment site. Among its products, it has casino games, live casino and slots. Our goal is to provide the user with the highest level of customer service and service, and our mission is to offer the best online entertainment option through the most outstanding casino games.
Our online services are completely secure and have the track record of years of experience in the leisure and entertainment industry, which provides the highest standards of quality and service.
Come to Dahan Entertainment and register to live the new experience of playing from your home or from anywhere with your mobile device, with the same fun as always and with the highest confidence. At Dahan Entertainment you will find games that you already know and new ones that will surprise you.
Don’t wait, join our community today!
Dahan-entertainment.com is operated by Dahan Entertainment Limited (company number 018645V) who is regulated by the Isle of Man Gambling Supervision Commission under license issued on November 1st, 2023 and expiring on December 1st, 2026. Registered place of business: 49 Victoria Street, Douglas, IM1 2LD, Isle of Man. Persons under the age of 18 are not allowed to create accounts and/or participate in gambling. All online gambling debts are enforceable in the Isle of Man. Copyright © 2023 - All rights reserved.
Payment Methods
Make instant deposits and withdrawals from home!
Dahan Entertainment allows you to make deposits and withdrawals very easily and immediately. Start playing and enjoy all the fun that Dahan Entertainment has for you!
1- DEPOSIT CASH BY BANK TRANSFER
To deposit through a bank transfer, it is necessary that you have a verified account at Dahan Entertainment, that is, that you have sent, from the My Documents section, your ID or service invoice that certifies your identity and residence.
Once this step has been completed, enter the My Account, Deposit section and then select the Bank Transfer button and follow the steps detailed there.
2- DEPOSIT PERSONALLY AT AUTHORIZED AGENCIES
You can load credits to your account at a Lottery Agency. Find your nearest agency by clicking HERE. Inform the agency of the deposit you are going to make or go to the authorized agencies, scan the QR code that the agency has with your cell phone, once you are logged in to your account, complete the amount to deposit and, to confirm, click in Deposit. Then pay the agent the indicated amount.
3- DEPOSIT WITH PAYFUN
Use your debit card (VISA, Mastercard or Maestro) to make instant deposits to your account for free. Enter the My Account, Deposit section and then select the Payfun button, once this step is completed, complete the amount and follow the steps detailed there. Accreditation is immediate. This method is not available to make withdrawals.
4- DEPOSIT WITH YOUR DEBIT CARDS / BANK CARDS OR DIGITAL WALLETS
Use your debit cards (Maestro) and prepaid cards (Mastercard) to make deposits to your account.
Enter the My Account, Deposit section and then select the "Debit Card" or "Prepaid Cards" button as appropriate. Once this step has been completed, complete the amount and follow the steps detailed there.
5- TOTAL COIN
Use Total Coin to deposit with bank transfers. Save time, we made it easier for you, now you don't have to report your accreditations.
Enter the My Account, Deposit section and then select the “TOTAL COIN” button. Once this step is completed, use the information provided to make the transfer or complete the amount and follow the steps detailed there.
6- PAYMENT MARKET
Use Mercado Pago to deposit from your account. Accreditations are automatic, it is not necessary to report your deposits.
Enter the My Account, Deposit section and then select the “PAYMENT MARKET” button, once this step is completed, complete the amount and follow the steps detailed there.
Terms and Conditions
BASES AND CONDITIONS OF ACCESS AND USE
These Bases and Conditions of Access and Use, and their future modifications, (hereinafter called “Bases and Conditions”) regulate the legal link between the company Dahan Entertainment Limited (hereinafter called “Dahan Entertainment” and the betting client who wishes to participate in the games offered on the website by the same (hereinafter referred to as “Client”).
Dahan Entertainment is a company authorized by the Gambling Supervision Commission of Isle of Man (hereinafter the “Commission”) to operate and market bets through the web on the site https://dahan-entertainment.com, or the that replaces it in the future (hereinafter along with all its elements, software, applications, complements and accessories the “Site”), as approved by Resolution No. 277/16 and other complementary regulations.
You can access the Commission’s site and information www.gov.im
The Bases and Conditions also establish the procedures for registration, credit loading, placing bets, participation and/or collection of balances by the Client on the Site. Access to the Site and subsequent registration of a person as a Client will imply access, knowledge, reading and acceptance of them by the bettor, being their exclusive responsibility to inform themselves of any modification and/or update that may be made to them.
PLEASE DO NOT REGISTER AS A CUSTOMER OF THE SITE WITHOUT FIRST HAVING READ AND UNDERSTAND THESE TERMS AND CONDITIONS. ANY QUESTIONS OR QUESTIONS MUST BE ADVISED IN ADVANCE BY EMAIL TO: consult@dahan-entertainment.com
1.- About the link and its effects. By completing the registration form and registering as a Client, you acknowledge and accept that you have read, understood and accepted the Terms and Conditions, and that they constitute a binding agreement between you and Dahan Entertainment. In particular, you accept without reservation and recognize the regime of exemptions and limitations of liability established with respect to Dahan Entertainment. Dahan Entertainment reserves the exclusive right to update and modify these Terms and Conditions and the published regulations for games and bets. They will be valid as of their publication on the Site, and it will be your responsibility to read them. Additionally, the same modifications will be notified to you in the email box that you declared at the time of your registration as a Client. Likewise, Dahan Entertainment reserves the right, at its sole discretion, to add new games to the platform, suspend, modify or cease or restrict access to some of the existing ones and/or modify the functions available on the gaming platform.
2.- Intellectual property. The information, software, licenses, material and other data provided to you or made available on the Site are the exclusive property or exploitation of Dahan Entertainment. You may access them only for personal use and recreation, respecting these Bases and Conditions. You are not authorized to exploit them commercially, and it is prohibited to adapt, copy, record, store, modify, store, display, operate publicly, transmit, sell, rent, assign, reverse engineer or make the information available to another person, website, cable or line services or on any other media or device. The Site, the gaming platform, the software, the services and their contents are protected by copyrights, trademarks and other forms of intellectual rights. Under no circumstances do you acquire, through your access and use, any right, interest, or licenses over the software, services and information found on the gaming platform.
3.- Conditions of use. Access and use of the Site must be carried out in your own name for legal purposes in accordance with the Bases and Conditions. You access and use the Site at your own risk, recognizing that games of chance, casinos and betting may cause the loss of all or part of your bet. Furthermore, to access and use the Site you declare, guarantee and acknowledge that you are a capable human person, of legal age, who has not been diagnosed as a gambling addict, who is aware of the risk of not recovering the money bet and/or not winning any amount. in the use of this gaming platform, that you are not using and/or depositing money from illegal activities, that you are not carrying out illegal activities, that you do not plan to use your account in connection with such types of activities, that you will not allow other people use your account, which will keep your username, account number and password confidential and protected against access or use by third parties, in which case you must immediately change your password and notify Dahan Entertainment, which is responsible for all activities that take place during the access and use of the Site, that you will not use the platform in a way that interferes or may interfere with the availability of the platform to other Clients or hinders the operational functioning of the Site, that you will not request or attempt to obtain information regarding other Clients, that your entry to the Site is not prohibited by laws or obligations applicable to you, that you will not use the Site in inappropriate places or outside the scope of the territory of the Province of Neuquén, that you are not a representative, director, employee, advisor or agent of Dahan Entertainment or the Comission, or family member of any of them; and that you will not attempt to use any device to hide or deceive about your data, usage, location or IP.
4.- Registration and opening of accounts. To use the Site, you must first read these Terms and Conditions and, if you accept them without conditions, proceed to complete the forms to register and register as a Client, providing real information. This procedure can be done both on the website and in the places enabled for in-person registration by Dahan Entertainment or the Institute. In this way you will proceed to create your account, username and password. The data provided by you at the time of registration is provided as a sworn declaration regarding its authenticity and validity. Dahan Entertainment may adopt the pertinent measures to verify the information provided and may reject or cancel the registration if it does not comply with current regulations or the Bases and Conditions. Only one account per person will be accepted, and offensive, discriminatory or inappropriate words or language will not be allowed in which case you will be asked to change your username or your registration will be rejected.
5.- Data security and privacy. You acknowledge that by registering as a Client you will provide your personal data to Dahan Entertainment and the Commission. Dahan Entertainment undertakes to maintain the confidentiality of the data provided the existence of your account and the details of its balances, except for reports to the Commission, affiliated companies and/or the Commission. You guarantee that they are true and are responsible for communicating to Dahan Entertainment any modifications thereto.
Dahan Entertainment will not provide information to third parties except when required by judicial or administrative authorities, or by contracts with its affiliates, or in compliance with applicable regulations. All personal information that you voluntarily enter into the system is considered confidential, including, but not limited to; name and surname, date of birth, address, telephone number, email and age, and must keep your personal information updated at all times and/or incorporate any information required by Dahan Entertainment under these Bases and Conditions and/ or legal regulations of application.
The personal data contained in the confidential information will be used by Dahan Entertainment for the provision of the service and its related activities. Likewise, Dahan Entertainment may use the information to offer you selective advertising or content that may be of interest to you.
In accordance with current regulations, it is duly stated that the owner of the personal data has the power to exercise the right of access to them free of charge by contacting Dahan Entertainment through the email consult@dahan-entertainment.com. Free access may be provided at intervals of no less than SIX (6) months, unless a legitimate interest for this purpose is proven, in accordance with the provisions of article 14, paragraph 3 of Law No. 25,326 and Law 2399 of Accession of the Province of Isle of Man. The enforcement authority of said Law in the Province of Isle of Man has the power to address complaints and claims that are filed in relation to non-compliance with the rules on the protection of personal data. The person responsible for the registration of Personal Data will be Dahan Entertainment with address at Teodoro Plan as 4005 in the City of Isle of Man, Province of Isle of Man.
Dahan Entertainment may only transfer personal data to third parties or related companies, for the same purposes as indicated at the time of requesting personal data.
6.- About betting. Bets will be governed by the rules governing the respective games dictated by the Institute, these Bases and Conditions and the particular procedures published on the Site for each game. In the event of failures in the operation of the Site or in the bet collection system, they will have no effect and Dahan Entertainment will notify the Client of the invalidity of the bet. Bets placed on the Site will be considered placed, received and accepted in the Province of Neuquén. Bets will be valid when they are made providing the actual data, the Bases and Conditions, rules and other applicable regulations have been met, there is sufficient balance in the account and they have been confirmed. Once the bet has been placed, it cannot be canceled or modified by the Client and will be sufficient proof of the bet that has been placed. You accept and acknowledge that the transaction records of the Site and all its data are sufficient evidence of the Client's activity on the Site. You acknowledge that the random number generator will determine the shuffling and dealing of cards, the outcome of casino games and other randomly generated events that are part of the Site and that you agree to the outcome thereof which are final and conclusive, except for a malfunction notified by Dahan Entertainment.
7.- Of the service. The service is provided without warranties, express, implied or otherwise. There is no guarantee that the software will meet your needs. There is no warranty that the operation of the service will be error-free or interruption-free, that any defects will be corrected or that the software or servers are free of viruses. In the event of communication or system errors that occur in connection with account setup or other system features or components, neither Dahan Entertainment nor its supplier will be liable to you or any third party for any costs, expenses, losses or claims resulting from such errors, which will be considered a fortuitous event. If such errors exist or occur, Dahan Entertainment may remove all relevant games from the website software; void all bets affected by such errors, including the cancellation of all winnings or credits of a player attributable to such errors and take any other action to correct such errors.
8.- Deposits at Dahan Entertainment. Any amount that is deposited in an account to bet on the Site will be previously converted by the system to credits, at a rate of one credit for each peso deposited. Deposits may be made by enabled electronic payment or in person at the locations and under the modalities authorized by Dahan Entertainment. The actual charges generated in compliance with the Bases and Conditions create an obligation for the company to respond for said money to the Client. In no case can this deposit be understood to constitute a trust or that Dahan Entertainment acts as a fiduciary on your behalf, nor does it generate any type of fiduciary or financial obligations in relation to you.
8.1 The deposit of funds in accounts belonging to third parties or entities is expressly prohibited. Dahan Entertainment does not allow deposits to be made into bank accounts that do not directly belong to the parties involved in the contract and/or in these bases and conditions.
9.- Payments. The actual winnings will be credited to the account of the Client who, to withdraw his balance, must previously generate a withdrawal request from the Site. The withdrawal request will be subject to an approval and validation process to verify the information. Once this request is authorized, the account credits will be converted to dollars at a rate of one United States Dollar for each credit and the bettor will receive an email informing them of a PIN code that will be requested at the collection location determined by Dahan Entertainment as a payment condition. The code will be verified and, if correct, the cashier will deliver the cash and issue proof of the transaction, after accreditation of his identity and compliance with current regulations relating to the prevention of money laundering and terrorist financing. The withdrawal of balances will be carried out in the places and/or by the means enabled for such purposes. It will be the exclusive responsibility of the Client to pay taxes, commissions, charges or rates that correspond to his earnings in compliance with current laws. If live games are played, in the event of suspected card counting, Dahan Entertainment may void the bet and withhold any amount from your account balance that exceeds the amount of your original deposit.
10.- Of inactive accounts. An account will be considered inactive when it has not been accessed and has not been used to place bets on the Site for a period of 180 (one hundred and eighty) calendar days. Once the account has been declared inactive Dahan Entertainment will have the right to charge an administrative fee equivalent to 1% (one percent) of the total balance of your account. Administrative costs will be deducted starting 30 (thirty) days after your account has been declared inactive and will be made monthly. 30 (thirty) days before your account is considered inactive, you will be notified of this situation by email informing you that the corresponding administrative costs will begin to be charged if you do not withdraw the balances or activate your account by placing bets. Once your account is zero, it will be canceled by notifying you of such circumstances.
11.- About promotions. Promotions, bonuses and special offers are subject to these Terms and Conditions and their specific terms and conditions. Dahan Entertainment reserves the right to suspend, withdraw or modify bonuses or promotions and their terms at any time. In the event that Dahan Entertainment considers that a Client is abusing the use of bonuses or promotions by using different strategies to take advantage of the balance and receive funds without betting according to the terms and conditions, or is taking advantage of a virus or bug on the Site to benefit without risk, it may in its sole discretion block, deny, suspend, withhold or withdraw any player from any bonus or promotion and/or withhold payment of winnings from such abuse to the bettor. Promotions, bonuses and special offers will not be considered actual accreditation of credit until the conditions imposed in the specific terms and conditions are met.
12.- Compensation. In the event that the registration, access and/or use of the Site has been carried out in a manner contrary to the provisions of these Bases and Conditions, the game regulations, the specific terms and conditions of bonuses and promotions, or the applicable regulations, The Client must indemnify Dahan Entertainment, its shareholders, representatives, directors, affiliates, etc. for any loss, damage or claim (including any applicable professional fees) arising from such circumstances.
13.- Of the authorization and its scope of validity. The Site, the gaming platform and Dahan Entertainment as their operator, are authorized by the Institute in accordance with the regulations of the aforementioned province. Therefore, its access and use is legal for all those who want to participate, are of legal age and domiciled in the Province of Isle of Man, under the conditions established in these Bases and Conditions and the corresponding regulations. Dahan Entertainment is not responsible for the registration access and use that the Client makes of the platform from other jurisdictions where the use of said platform is not authorized, nor should it be considered advertising, invitation or incitement to use from other jurisdictions other than the Province from Isle of Man. Each bettor declares under oath that he or she resides in the territory of the Province of Isle of Man. Each bettor is and will be responsible for notifying Dahan Entertainment and immediately ceasing the use of the gaming platform in the event of a change of address outside the province jurisdiction of the Province of Isle of Man, said province.
14.- Obligations, responsibilities, limitations and exemption of guarantees. Access and use of the Site are provided in accordance with the Bases and Conditions and the regulations that authorize it. Dahan Entertainment undertakes to adopt reasonable measures for its maintenance and normal operation, as well as undertakes to take reasonable precautions to minimize the exposure of the Site to malware, viruses, worms, trojans, bugs, spy programs or other processes or malicious intrusions. Without prejudice to this, Dahan Entertainment does not guarantee that the Site is accurate, completely secure, without interruptions, errors or interference, nor that any defect can be quickly identified and/or corrected. Nor does it guarantee that the Site, or its access and use, is free of malware, viruses, computer worms or Trojans, bugs, spy programs or other malicious processes or intrusions that may affect the Site, Dahan Entertainment or the Clients. Dahan Entertainment will not be responsible in the case of system errors, in the gaming platform, software, add-ons, applications or communications that may affect the use of the Site, the settlement of accounts, bets and/or their result, amounts bet, winnings. , or any other element of the gaming platform, and reserves the right to void all bets affected by such errors, including canceling all winnings of a player attributable to such errors, interference or damage. It is the Client's obligation to communicate to Dahan Entertainment any suspicion or presumption that they may perceive about the existence of errors or anomalies in the operation of the Site, or communications from third parties that they receive in relation to the Site, so that they can be corrected immediately and avoid possible damage. Dahan Entertainment will not be responsible for any damage, loss or expense to computer equipment or the data contained therein, which may arise from access and use of the Site, nor when derived from intrusions and/or viruses or system errors that occur as a consequence of their participation. Dahan Entertainment does not guarantee nor will it be held responsible for the activity of third parties linked to the use of the Site, the hardware and software required for its use, nor for other services such as benefits derived from internet or cellular data service providers, among others, nor does it guarantee or be liable for the failures, non-compliance or inaction of said third parties. The Client acknowledges and accepts that the use of the Site requires the contracting and maintenance of communication systems such as internet or cellular data at the Client's expense and risk. Dahan Entertainment, its associates, partners, representatives, employees or affiliates, in no case will be responsible for damages, losses or expenses, whether direct or indirect, or economic losses derived or as a result of access and/or use of the Site, or the problems for it.
15.- Closing of accounts. Dahan Entertainment reserves the right at its sole discretion to declare the Client's winnings and/or balance void, suspend the provision of services and deactivate active accounts, if it has reasonable grounds to believe that the Client: has more than one registered active account, provides outdated, incorrect or misleading information, uses the Site from an unauthorized jurisdiction, breaches the Terms and Conditions, game regulations, special terms and conditions or other applicable regulations, changed your address outside the jurisdiction of the aforementioned province, deposit money from illegal or unauthorized activities, have used or made use of an artificial intelligence or other system (including machines, computers, software or other automated systems), that another person used your account, or have acknowledged and we believe that he is suffering from problems with gambling. In the event that the balance of your account is cancelled, it will be made available to the Institute or the competent authorities as appropriate.
16.- The complaints or claims procedure. The Client will have the right to make any queries and complaints that they consider pertinent regarding the registration and use of the Site, the gaming platform, and the services offered through them. These can be done in writing, by email or in person to customer service. In the event that the complaint is related to a bet, it must be made in writing within a maximum period of 15 (fifteen) days from the date of the bet. In the unlikely event that a discrepancy occurs between the results displayed on your device and the results in our system's transaction logs; you agree that the result of our system's transaction logs audited by the Institute will prevail.
17.- Of infractions. Dahan Entertainment reserves the right to take appropriate legal action in the event of violation of these Terms and Conditions, including the right to deny or restrict access to the Site's services to a specific person or to block access to an internet address or through other devices to the services of the Site, at any time and in its sole discretion, without having to provide a reason.
18.- Partial validity. If for any reason any of the clauses of these Bases and Conditions are declared null, illegal or unenforceable by a competent authority, it will be considered non-existent, maintaining full validity of the rest of the unquestioned clauses.
19.- Jurisdiction. You accept that your access to the website, gaming platform, software, services, information, the use thereof and the interpretation of these bases and conditions are governed in accordance with the legislation of the United Kingdom and the Province of Isle of Man, submitting for all its purposes to the jurisdiction of the ordinary courts of said province.
20.- Balance Charge. The loading of balance with debit cards or bank cards or digital wallets will only be accepted when they are issued in the name of the account holder where the balance will be credited, and provided that the other requirements of the entities and relevant authorities.
21.- Terms and conditions on sports betting here
22.-Terms and conditions about Online Poker here.
Responsible Gaming
Our commitment
Our intention at Dahan Entertainment is for you to have fun in a healthy way, playing moderately and knowing your limits and we believe that we are the right choice for this. That is why we are committed to "Responsible Gaming" with which we work to comply with two fundamental actions to promote healthy fun and healthy entertainment:
Spread the concept of Responsible Gaming
Contribute to the early detection and appropriate guidance of people who suffer from gambling problems.
These objectives contribute to the fulfillment of two fundamental principles of Public Health, Primary Prevention (promotion of health and Responsible Gambling) and Secondary Prevention (early detection and reduction of harm in people with gambling problems and in their families). We are convinced that greater knowledge about the game will help make your practice safe and fun. That is why we invite you to healthily enjoy all the entertainment alternatives that Dahan Entertainment offers you.
To help you, we offer you a series of tips and options for your account to help you manage your game. These will give you control over the time and money you spend playing.
- How to stay in control
- Entry limits
- Self-exclusion
If you are concerned about your gambling activity, you can go here to take a problem gambling self-assessment to help you understand if you may have a problem.
If you answer "yes" to 7 of the 20 questions, you may have a problem with the way you play and need help. In that case, we recommend that you talk to someone about your answers, contact our Responsible Gaming counselors at www.juegoresponsable.com.ar or through a free and confidential call at 0800-333-0333 to be guided and informed about problems with the game. We also recommend that you consider excluding yourself.
Maintain control
We believe that gaming should always be a leisure activity that you can enjoy. Remember these simple tips to make sure gambling don’t become a problem.
1. Betting should be entertainment and not a way to make money.
2. Bet wisely and never try to recover losses.
3. Only bet the money you can afford to lose. Use income limits to manage the amount of money you spend.
4. Control the time you spend playing.
5. Combine the game with other activities. If gaming is your only form of entertainment, consider whether you're still having fun.
6. Take breaks from the game frequently. Continued gaming can make you lose control over time and perspective.
7. Do not gamble under the influence of alcohol or when you are angry or depressed.
8. Think about how much money you have spent on the game. You can view your online activity in your account history.
9. If you need to talk to someone about gambling problems, contact specialists who can help you at 0800-333-0333.
Income limits
We recommend that you set a deposit limit to manage the amount of money you can deposit into your account. Once logged in, enter /myaccount/cajero/mis-limites. You can reduce your deposit limits at any time and the changes will take effect immediately. Before you can increase your income limits, carefully consider whether you can afford it. Never decide to increase your limits because you have lost money and you think you will get it back by betting more.
Your account history
In order to keep track of your activity, you can access your transaction history, once logged into your account, go to /myaccount/cashier/movements
Self-exclusion
Self-exclusion allows you to close your account for a specific period of time of at least six months, one year or permanently. This way you will avoid playing with Dahan Entertainment during the selected period of time. During a self-exclusion period you will not be able to use your account to bet or play, although you will still be able to log in to withdraw any remaining balance. You will not be able to reopen your account for any reason and Casino Magic Online will make every effort to detect and close any new account you open.
Although we will remove you from our marketing databases, we recommend that you delete Dahan Entertainment from your notifications and delete/uninstall all Dahan Entertainment apps, downloads and social networks. You may also want to install software to block access to gaming sites. We recommend that you be sure to consult www.juegoresponsable.com.ar so they can help you with your problem.
To exclude yourself from the site, once logged in, enter here.
Friends and family
We understand that gambling problems not only affect the player, but also their friends and family. Often people who have a problem don't realize it. If you're worried that a friend or family member has developed a gambling problem, here are some signs that might tell you:
- Spends uncontrollably
- Spends significant amounts of time and money
- Hides or lies about his or her gambling behavior
- Begs for money or steals in order to gamble
- Gambling impacts relationships or causes arguments
- Stops doing activities with family and friends
- Loses interest in hobbies or leisure activities
- Gives up work or studies
We recommend that you encourage the person in question to enter our page www.juegoresponsable.com.ar
Of course, you yourself can contact our Customer Service to discuss the matter 0800-333-0333.
Protection of minors
Gambling is illegal for those under 18 years of age and Dahan Entertainment takes its responsibility seriously when it comes to preventing underage gambling. We carry out age verifications on all clients and request documentation proving age in cases where verifications are inconclusive. The account of anyone under 18 years of age at Dahan Entertainment will be closed and winnings will be voided.
In addition to the account security rules listed above, we recommend installing child and teen protection software such as Cyberpatrol, Cybersitter, and K9 Web Protection to block minors' access to gaming pages.
If you suspect that an individual under 18 years of age is betting with Dahan Entertainment, please contact us to inform us at <telephone> or send us an email to consult@dahan-entertainment.com
Website blocking software
In addition to the account security rules listed above, we recommend installing child and teen protection software Cybersitter (www.cybersitter.com): This is filter software that allows parents to choose which pages they want to block.
For more information, visit https://dahan-entertainment.com
Frequently asked Questions(FAQ)
About Registration, what do I have to do to register?
You can register from home by entering from your computer, tablet or cell phone at https://dahan-entertainment.com/register or by clicking on the REGISTER button. Complete your details, then you will receive an email in your inbox to activate your account. Click on the email you received and follow the instructions to complete your registration and start playing for real money.
Why should I register?
Registration at Dahan Entertainment is the precondition to be able to use all the products offered on the page. With your registration you open, free of charge and in a non-binding manner, an account in which you manage your bets and personal data. You will only be able to bet your credits when you have made a deposit into your account.
Why do I have to disclose my personal information when registering?
The correct indication of your data is an essential requirement to be able to use our entertainment site. We need your first and last name as well as your current address. With your date of birth, ID number and gender you confirm that you have reached the minimum age necessary to use Dahan Entertainment. Additionally, we will contact you through your email address if, for example, you forget your password.
By registering at Dahan Entertainment, am I committing to something?
No. Your registration is not binding and you are not required to deposit regularly or place bets. However, by registering, you accept and agree to our Terms and Conditions, Privacy Policies and Responsible Gaming Program.
I can't register because my data is already stored. What I can do?
This means that you are already registered at Dahan Entertainment. If you lost or forgot your access data, contact our user service indicating your first and last name, your address, date of birth and the email address that you indicated to us.
Can I modify my personal data after registration?
Yes. In any case, keep in mind that basic data, such as first and last name, date of birth, ID number, gender, country and the monetary unit used in your account cannot be modified subsequently. In exceptional cases, Dahan Entertainment will verify and accept a modification to your basic data if you provide the corresponding documentation to prove it.
Can I register more than once?
No, registration is only one per person. In case of a new registration indicating false data, Dahan Entertainment is authorized to close said account.
How can I check if my registration has been done correctly?
If you have correctly completed all the boxes on the registration form, you will receive an email in your mailbox with a link to activate your account. By clicking on the email, you will automatically be redirected to Dahan Entertainment, where you must complete the missing data that is required to be able to play for real money.
I registered but never received the activation email. What should I do?
Make sure the email is not in the Junk or Spam folder. If you cannot find it, you must contact Customer Service so that they can send you the activation email again.
Why can't I log in to My Account if I've already registered?
If you received the activation email, you must confirm your email address by clicking on the link found in the email. If you followed the steps indicated after the email, your registration will be completed and you will be able to access your account, otherwise, if the error persists, contact our Customer Service.
I do not wish to make deposits directly after registering. Do I have to do it?
It is not necessary to make a deposit immediately. You can do it at any time.
What can I do from the My Account section?
The My Account section is your starting point for managing your use of the platform. For example, you can: make deposits and withdrawals, see your gaming history and a list of all your account movements. You can also modify your account profile, among other things.
How can I modify communication preferences?
To deactivate the option you must enter My Profile in the My Account section and after your personal information, you must add or remove the check mark in "I wish to receive news with promotions."
How can I protect my username and password?
For your greatest security, we recommend that you never share your profile or use the same password that you used on other sites. Also, do not mention your password to anyone, not even people claiming to be from Customer Service or the security department by phone, email, or instant messaging. Always be sure to log out before leaving your computer and change your password if you feel that the security of your accounts may be at risk. Also remember that the password must be alphanumeric. Try to make it a combination that you can remember easily.
Other recommendations:
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Always update your anti-virus software.
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Set up a personal firewall and update it.
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Avoid accessing your Dahan Entertainment account from computers that are publicly accessible (e.g. in Internet cafes).
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Periodically change your password, for example, every 90 days.
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Always update your operating system, your Internet browser and your browser plugins.
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Deactivate or uninstall any software or plugin that you no longer use, as this will help reduce the vulnerability of your system.
What do I have to take into account to make my password secure?
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Use both upper and lower case letters.
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Use a password that is at least 8 characters long.
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Also include one or more numeric characters.
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Do not use words that appear in a dictionary or that can be deduced from your personal information.
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Do not use passwords that match calendar date formats, car license plate numbers, telephone numbers, or other common numbers.
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Do not choose company names or their acronyms.
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Use a password different from your username.
I self-excluded and want to play again. What should I do?
You must contact our Customer Service to request the revocation of the exclusion.
Where can I see my previous transactions?
From "Movements" in the "My Account" section you will find all the activities you have carried out with your account.
What do I do if I forget my username/password?
You must click on "I forgot my information" that appears below the "Enter" button.
How can I close my account?
You must contact Customer Service and request its closure.
Deposits and Withdrawals
How can I make a deposit?
To deposit, you must first register as a user. To find out what payment methods are accepted at Dahan Entertainment, click on Payment Methods.
If you have already registered as a user, follow the following steps:
1. Log in by entering your username and password.
2. Click on the DEPOSIT button.
3. Select the Payment Method and follow its instructions.
4. To learn more details about each available payment method, enter the "Tutorial" in the "My account" section.
How can I make a withdrawal?
To withdraw, follow the following steps:
1. Log in by entering your username and password.
2. Click on the Withdraw button.
3. Select the Payment Method and follow its instructions.
4. To learn more details about each available payment method, go to the "Tutorial" in the "My account" section.
What are the deposit limits?
Each user can see the current deposit limits in their account. Dahan Entertainment reserves the right to review these limits and to change or modify them if it deems appropriate. Users may also reduce the deposit limit. In this case, the limit will be determined by the user and can be modified again if necessary. Furthermore, in cooperation with Dahan Entertainment, users will also be able to set a deposit limit higher than the standard deposit limit. However, in this case, Dahan Entertainment reserves the right to reduce this limit at any time and reset the standard deposit limit.
How can I change my deposit limits?
To modify your deposit limits, go to the My Limits section in your account. There you will have the possibility to adapt your daily, weekly or monthly deposit limits. All requests to lower the deposit limit will be processed within a few minutes. On the other hand, please note that to effectively prevent compulsive gambling; we will process all requests to increase the deposit limit after a period of 72 hours after the request.
Why was my withdrawal request cancelled?
A cancellation can occur for several reasons: Withdrawals can only be made through existing withdrawal methods whose owner corresponds to the owner of the Dahan Entertainment account. The withdrawal of free betting or game balances, as well as marketing bonuses, is subject to the conditions of the corresponding promotions. If the deposits made are not used in our games, but rather to request withdrawals, Dahan Entertainment may cancel said deposits.
Why could a deposit not be credited?
It may be due to different factors, to begin with, control the processing time required by the chosen deposit method. If this duration has been exceeded, we ask you to contact our Customer Service, indicating your username and the chosen withdrawal method, as well as any error message that may have been displayed when trying to make the deposit.
Site Navigation
Is it necessary to accept cookies?
A "cookie" is a small text file, which is stored in the corresponding folder on your hard drive while you browse certain web pages. Dahan Entertainment uses cookies to facilitate your access to our website. By storing login information in cookies during your stay at Dahan Entertainment, we can continually adapt the information displayed to your needs (e.g. your language, your favorite game, etc.). For this reason, our page will only work if you activate cookies in your Internet browser.
What operating systems and browsers can I play with at Dahan Entertainment?
Following the highest quality standards in the industry, Dahan Entertainment is committed to offering the best online gaming experience for the widest variety of systems possible, which is why the operating systems we consider vary as we expand our support to new devices and browsers.
You can currently log in, play, browse, and deposit and withdraw at Dahan Entertainment with the following operating systems:
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Windows XP, Vista, 7, 8 and 10
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Mac
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Linux
And the following browsers:
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Chrome
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Firefox
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Safari
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IE 9 onwards
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Opera
Some games take a long time to load, why?
Website loading times and consequently the gaming experience of casino users depend on many factors. The most common are: Internet signal quality in case of using Wi-Fi, the type of connection the user accesses, overload peaks in Internet providers, the operating system and browsers used, and services consumed by the machine of the user. If, having ruled out the typical elements of poor connection speed, you still experience possible slowness when using our online casino, please do not hesitate to contact our Customer Service.
How does Dahan Entertainment protect my data?
For Dahan Entertainment, the protection and security of the data of its users and clients is extremely important and as such, it is handled with absolute confidentiality with the sole purpose of providing the best gaming experience. Dahan Entertainment will not share or sell data submitted by its users, nor data that could be generated from the gaming experience itself. Additionally, Dahan Entertainment adopts all necessary technical measures to avoid any type of data leak, adopting industry standards such as secure communications through SSL, data encryption and a secure username and password recovery process. Our infrastructure is hosted in a Data Center that provides physical security and error tolerance, which results in total availability of the service and the possibility of consulting/rectifying your data 24 hours a day, 7 days a week.
Contact Details
Office registered office address at 49 Victoria Street, Douglas, Isle of Man, IM1 2LD.
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